Terms & Conditions

Last updated: October 6, 2026

1. General Terms

General Terms These General Terms govern access to and use of Superspin, operated by Comentive LTD and licensed under an Anjouan Gaming Licence. By registering an account or placing a wager you accept these conditions, agree to conduct lawful activity and confirm you are eligible to use the platform. Superspin is a mobile-first HTML5 platform launched in 2025 for on-the-go play; no app download is required. Supported currencies include £, £, £ and multiple cryptocurrencies. The platform hosts over 2,000 games supplied by established studios and offers a structured VIP programme. Accounts must be for personal use only. You may not hold multiple accounts, collude, use automated playing software or otherwise seek to manipulate games or promotions. Superspin reserves the right to suspend or close accounts suspected of fraud, bonus abuse or breach of these terms. Where account action is taken, players will be notified and may be required to provide documentation. Any funds subject to investigation may be withheld pending outcome. All gameplay is subject to game-specific rules determined by third-party providers. While Superspin provides the environment and facilitates wagers, game outcomes are produced by certified random number generators operated by suppliers. Superspin limits liability to the extent permitted by applicable law and may amend these general conditions at any time. Material changes will be communicated through your account or in-app notices. Continued use after notification constitutes acceptance of the updated rules.

2. Eligibility

Account & KYC You must register with accurate personal details. Accounts are strictly individual; registrations for others or with false information are prohibited. Superspin requires proof of identity and/or address — commonly known as KYC — prior to any withdrawal when applicable. Typical documents include government-issued ID, proof of address and verification of payment methods. KYC requests are mandatory for compliance with anti-money laundering requirements and to protect your account. Delays in providing required documents will delay or prevent withdrawals. KYC procedures vary by case. When requested, submit clear copies of documents by the secure upload channels available in your account area. Superspin reviews submissions promptly and may request further evidence or clarification. Failure to comply with KYC requests gives Superspin the right to restrict account activity, cancel pending withdrawals and close accounts where necessary. We retain the right to share information with regulatory or law enforcement authorities as required by law. Account security is your responsibility. Keep passwords and 2FA credentials confidential and notify support immediately if you suspect unauthorised access. Superspin encourages strong passwords and may require additional verification when unusual activity is detected. Accounts with unresolved security concerns may be suspended until verification is complete. Superspin is not liable for losses resulting from compromised credentials where the account holder failed to meet security obligations.

3. Account Security

Bonuses Bonuses are promotional offers that come with specific rules and conditions. Welcome bonus: 100% up to £300 plus 150 Free Spins. Additional promotional offers available at times include 85% up to £400 plus 130 Free Spins and 100% up to £300 plus 130 Free Spins. All bonuses are subject to their individual eligibility criteria and the sitewide promotional rules. Unless otherwise stated, maximum allowed bet while a bonus is active is £10. Superspin reserves the right to exclude certain games from contributing to wagering requirements and to set differing contribution rates by game type. Wagering requirements for bonus funds are 35x the bonus amount unless otherwise specified. In addition, any deposit made to claim a bonus may be subject to a deposit-wagering requirement of 3× the deposited amount before a withdrawal can be processed. Promotional spins, loyalty rewards and VIP benefits may carry separate conditions. Bonus abuse, multiple-accounting to claim offers, or circumvention of promotional rules will result in forfeiture of bonus funds and may lead to account closure. All bonus balances, progress and expiration dates are visible in your account. Superspin enforces time limits on promotional offers and reserves the right to cancel or amend promotions at any time. Any attempt to exploit a promotion will be treated as a breach. For clarity on a specific offer contact our 24/7 multilingual customer support via live chat or email at [email protected].

4. Responsible Gaming

Deposits & Withdrawals Minimum deposits start at £20 for most payment methods. Accepted payment methods include Visa, Mastercard, Bank Transfer and a range of cryptocurrencies such as Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC) and Tether (USDT). Superspin accepts £ accounts and processes transactions in multiple currencies, but individual payment provider limits may apply. Deposits are generally credited instantly when using cards or cryptocurrencies; bank transfers may take longer. Withdrawal requests are processed in line with KYC clearance and internal security checks. Minimum withdrawal is £40. Card withdrawals typically take 3–5 business days to reach your account, whereas cryptocurrency withdrawals are processed up to 24 hours after approval. Superspin aims to process legitimate withdrawals promptly but reserves the right to delay payments where additional verification or investigation is required. Where a bonus was used, the stated wagering requirements and maximum bet rules apply before eligible funds can be withdrawn. Payment fees from third-party providers are not controlled by Superspin and may be passed on. If a withdrawal is rejected for compliance reasons, Superspin will provide guidance and the documents required to resolve the matter. Repeated failed or returned withdrawals may lead to account restrictions.

5. Bonus Terms

Responsible Gaming Superspin promotes responsible play and provides tools to help manage your activity. Limits on deposits, losses, wager size and session length can be set in your account to control spending. Self-exclusion and cooling-off options are available for players who need a break. The platform supports responsible behaviour through proactive monitoring and may intervene where play patterns indicate potential harm. We encourage players to seek help and to use support resources if gambling becomes a problem. Superspin’s 24/7 multilingual customer support is available by live chat and email at [email protected] to guide players in applying limits or self-excluding. Superspin may impose mandatory limits or temporary suspension if required by law or if an account shows signs of problematic play. VIP privileges may be removed for players who request or require tighter controls. Superspin is crypto friendly and supports secure, fast transactions, but digital currency volatility does not alter responsible gaming obligations. All players must be of legal age and within permitted jurisdictions. If you need immediate assistance with account controls or believe an account has an issue, contact support without delay.